Laburnum House provides 24 hour support for six adults with learning disabilities, autism, epilepsy and challenging behaviour. We offer a safe and homely environment, where all individuals can make their own choices about the support they receive. We encourage and support everyone at Laburnum House to recognise and identify their goals and ambitions and how they would like to go about meeting them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.