We've been committed to providing a reliable, caring and above all, personal service to the people of Herne Bay, Whitstable, Canterbury and surrounding areas since 1948. We have fully qualified Funeral Directors and are available 24 hours a day, 365 days a year to offer free expert, impartial help and advice. Whilst the majority of our funerals are bespoke, we do offer "Direct" cremation services. Arranging a funeral can be daunting, so we can visit you to make arrangements in the comfort of your own home at no extra cost. For those struggling with the death of a loved one, we have an in-house bereavement counsellor to help you. We also offer Pre-Paid Funeral Plans - for more information please call us on 01227 787801.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.