We are Nick and Pauline Hardy, the independent funeral directors at Woollard & Kent. Nick has been arranging and conducting funerals here for the last 27 years.
We offer a full range of services, from a Direct Cremation or Attended Direct Cremation to simple or bespoke funerals at a crematorium, and burials including natural burials.
Our offices in Whitstable and Canterbury are open Monday to Friday, 9:00 am to 5:00 pm. If you require immediate assistance outside of these hours, please phone our main number, and a member of our on-call team will assist you during your time of need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.