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Appleton Lodge Care Home

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About

Nursing Home
Appleton Lodge, part of Eleanor Healthcare Group, provides compassionate and personalised care in a warm, homely setting. Situated in the heart of RBLI Village, Aylesford, our nursing home was officially opened by Her Majesty The Queen in 2019 and continues to uphold the highest standards of elderly and disability care. With 15 spacious en-suite rooms, we offer a safe and welcoming environment where residents receive expert care, support, and comfort. Now under Eleanor Healthcare Group, we are further enhancing our services to ensure exceptional care for every resident. Whether you're exploring care options for yourself or a loved one, Appleton Lodge provides a nurturing, family-like atmosphere where well-being comes first.

Location

Appleton Lodge Care Home
14 Milner Road Royal British Legion Industries Village, Aylesford, KEN
ME20 7FU, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.