Nursing HomeRehabilitation CentreSenior Citizen Centre
Lulworth House Care Home is a welcoming residential care home in Maidstone, providing specialist, person-centred dementia care for older people on both a permanent and respite basis. We also offer rehabilitation and physiotherapy services, supporting short-term recovery following illness, injury or hospital discharge.
Set in a quiet, leafy avenue, the Home blends the charm of a refurbished 1920s property with modern, comfortable accommodation. Residents enjoy spacious lounges, bright dining areas, a sunny conservatory and beautifully maintained gardens, with a varied programme of daily activities and dedicated care team support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.