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Business Details
About
Assisted Living Facility
A 53-bed residential care home in the market town of Hadleigh in South Suffolk, Magdalen House was purpose-built in 2012. Under the caring stewardship of the Registered Manager the home offers residential, respite and dementia care for individuals and couples in luxurious modern surroundings.
Rated “Good” by the Care Quality Commission and 9.7 on carehome.co.uk, Magdalen House offers superior personalised care, supported by a varied programme of activities and excursions to help residents remain socially engaged and fulfilled. Our hand-picked staff team all meet Allegra Care’s exceptional standards and are committed to delivering the very highest standards of nursing and dementia care.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.