Nursing HomeAssisted Living FacilityRetirement Community
Highfield is a beautiful period home that has been thoughtfully extended to provide a purpose-built extension for those who live with dementia.
Our fully trained, caring and compassionate team has created a special nursing and residential home on the Island, equipped with 44 bedrooms and attractive and accessible courtyard gardens at the rear
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.