Assisted Living FacilityNursing HomeSenior Citizen Center
Montrose Care Home is located on Watford's exclusive, leafy residential Langley Road, just a short distance from the town centre and nearby the beautiful Cassiobury parklands.
The impressive home has been purposely built to support individuals living with both residential and dementia-specific care needs. Residents have a choice of single or single en-suite rooms in this 50 bed residence.
Residents have plenty to do, with a choice of comfortable lounges to socialise in, a wide range of activities and entertainment on offer and a lovely dining room for meals.
Our home offers long-term residential and specialist dementia care, as well as respite and convalescence care tailored to each person.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.