Assisted Living FacilityNursing HomeSenior Citizen Center
Hillview Care Home is a purpose built home situated in a quiet residential road close to the centre of the pretty market town of Ware. This brand new, friendly home opened in early September 2023 and provides care for older people and specialist care for people living with dementia.
We have a total of 37 rooms at this location, all ensuite with a choice of single or double rooms available, as well as impressive lounges and a private garden overlooking the beautiful countryside surroundings.
We offer several types of stay depending on the level of support required for each resident. This includes long-term residential care, short stay, respite breaks and specialist dementia care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.