Assisted Living FacilityNon-Profit OrganizationSenior Citizen Center
Jubilee Court is a purpose built care home, located within a quiet residential area in Stevenage. The home provides a spectrum of care for residents including residential and specialist dementia care, as well as a range of short term options, all from within a modern, welcoming and comfortable environment.
Jubilee Court features the Quantum Care Plaza which includes a Best Friends Café, hairdressing salon and a shop as well as a number of beautifully designed lounge/diners each with its own kitchenette, helping to reflect a domestic environment. The home also offers full kitchen and laundry facilities as well as dedicated and comfortable quiet areas.
All bedrooms are en-suite with shower and benefit from internet connectivity.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.