Welcome to J.J. Burgess & Sons. Providing a professional, caring funeral service to the people of Hertfordshire since 1839
We offer a 24-hour telephone service, so please do not hesitate to contact us immediately after a death has occurred. We will offer you comfort, support and advice regardless of the time day or night and we will advise you of whom to inform and notify.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.