Assisted Living FacilityNursing HomeSenior Citizen Center
The Lodge Care Home in Hemel Hempstead is a tastefully converted and extended Victorian house situated close to the centre of Hemel Hempstead. The home offers a home-from-home feel, alongside a dedicated dementia suite.
As well as a wide array of modern amenities, this home features many premium facilities that have been designed to help you flourish. Our fees are also fully inclusive of all dining and laundry services, with no hidden extra costs.
The Lodge Care Home in Hemel Hempstead offers the following types of care: 24-hour long-term residential & specialist dementia care, as well as respite & convalescence care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.