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Austin's Funeral Directors

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About

Funeral Director
Our welcoming 5* Trustpilot rated funeral directors in Harpenden opened in April 2022 and are conveniently located on Harpenden High Street. You will be welcomed in Harpenden by Theresa Jones, our Funeral Administrator. In the comfort of our beautifully appointed private arrangement room, Theresa will assist you in arranging the funeral service of your loved one. Should you choose to do so, you may also visit your loved one here, in our Chapel of Rest, prior to the funeral service. Parking is available in Harpenden High Street.

Location

Austin's Funeral Directors
53 High St, Harpenden, HRT
AL5 2SN, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.