Kingfisher Nursing Home offers residential, nursing, and respite care in a warm, homely environment. Rated Outstanding by the Care Quality Commission (CQC), the team are dedicated to ensuring loved ones receive the highest level of care and support. Supporting up to 20 residents in the Cheshunt areas, the home features comfortable rooms, inviting living spaces, a conservatory, and a beautiful garden with a serene pond.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.