Situated within close proximity to the centre of the charming, historic market town of Baldock, Hertfordshire, in a fantastic location next to Ivel Springs nature reserve, this Retirement Living Plus development comprises of 57 elegant retirement apartments with 24 one-bedroom and 33 two-bedroom properties.
What We Offer
Alongside our beautiful apartments, homeowners enjoy access to our bistro, offering fresh meals 365 days a year. With a seasonal menu & regular supper clubs, our homeowners love to spend their time catching up with friends and family over long lunches with a few glasses of wine! Norton Place also benefits from a private function room, with its own library. A wellness suite is located on site, perfect for our...
Location
Norton Place - Retirement Living Plus - McCarthy & Stone
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.