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Queens Meadow Care Home

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About

Assisted Living FacilityNursing Home
Based in Foggy Furze, Hartlepool in Cleveland Queens Meadow is a purpose built Care Home which offers a friendly and modern atmosphere for residents. Our Care Home has everything you need close by. We are located within walking distance to a local park as well as a pub. We believe that by offering an individualised care plan, which our residents and their families have input to, we can then give the best possible care to each of the residents in our care. We offer the following care services at Hartlepool Care Home: Residential Residential Dementia Respite End of Life/Palliative All of our bedrooms are single occupancy, with en-suite facilities, nurse call features, TV, internet access and wheelchair accessibility.

Location

Queens Meadow Care Home
327 Stockton Rd, Hartlepool, HPL
TS25 5DF, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.