Welcome to Windermere House Care Centre in the beautiful countryside near Horsham, West Sussex. We are proud to deliver excellent 24-hour nursing care for older people while also supporting those with long-term neurological conditions such as stroke, acquired brain injury, multiple sclerosis, and motor neurone disease.
We take pride in our innovative approach, incorporating cutting-edge assistive technology to enhance the lifestyles of those we support. Immerse yourself in the therapeutic experience of our salt cave or discover the revitalising benefits of our hydrotherapy pools.
Visit us today to explore our wonderful care centre, a warm welcome awaits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.