The Elsie Normington Foundation was set up to develop a specialist multi-purpose facility in Inverness called the Haven Centre for children and young people with multiple and complex needs.
The Centre, which opened in August 2023, delivers inclusive community spaces where children and young people with the most complex needs have access to facilities, ensuring that their social needs are met and respite can be accessed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.