Certified by Macmillan Benefits Service, Fort William, Lochaber • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Most of our clients are referred by the Macmillan team here in Fort William, however, you can just call us direct. We work in partnership with Macmillan Cancer Support to offer income maximisation advice, casework and representation to anyone affected by cancer in Lochaber. Our Macmillan Benefits Adviser will establish your eligibility for, and advise you accordingly on, a wide range of benefits. It is important to remember that your circumstances may change more than once during your treatment so it is beneficial to get advice in advance so that you know what to expect and can plan accordingly. This applies to those who work as well as those who are employed and those who aren't employed or have had to give up work due to ill-health. Services provided: general advice; welfare rights; money advice; pension wise; help to claim universal credit; patient advice and support service; EU citizens support.
Location
Certified by Macmillan Benefits Service, Fort William, Lochaber • Jun 21, 2026
Macmillan Benefits Service, Fort William, Lochaber
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service, Fort William, Lochaber
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Benefits Service in Fort William?
Macmillan Benefits Service in Fort William offers support for people affected by cancer, providing advice on cancer, work, money, and life through the Macmillan Support Line available 7 days a week from 8 am to 8 pm.
How can I contact Macmillan Cancer Support's expert advisors?
You can contact cancer support experts for free on the Macmillan Support Line at 0808 239 5724, available daily from 8 am to 8 pm.
Are there support services for those needing cancer treatment advice?
Yes, information specialists and cancer nurses are available for cancer treatment questions at 0808 239 1475.
Are calls to Macmillan Cancer Support free?
Calls to Macmillan’s Support Line (0808 808 0000) are free on UK landlines and mobiles, but may not be free from business accounts or phones outside the UK.
Does Macmillan Cancer Support provide information in other languages or formats?
Yes, cancer information is available in various languages including British Sign Language (BSL) to support diverse needs.
Can I access live chat support on the Macmillan website?
Yes, live chat is available from 8 am to 8 pm every day for cancer support and information.
Where is the Macmillan Benefits Service located in Fort William?
It is located at Lochaber Citizens Advice, Dudley Road, Fort William, PH33 6JB, UK.
What nearby services can assist with welfare and benefits advice in Fort William?
The Citizens Advice Bureau nearby offers counseling, community services, and charity support which can complement Macmillan's benefits advice.
Are there accommodation options near Macmillan Benefits Service for visitors?
Yes, nearby options include 6 Caberfeidh, Crown Fort William, Bank Street Lodge, Stobahn, Aldourie, Constantia House, St. Andrews House, and Mulroy Bed & Breakfast.
What local amenities are available near the Macmillan Benefits Service for visitors or clients?
Nearby amenities include restaurants like Letterfinlay Smokehouse and The Stables Restaurant & Grill, shopping centers like Fort William Town Centre, outdoor gear stores like Ellis Brigham, and health services such as JOYOGA and Donna Crystal Holistics.
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