Assisted Living FacilityNursing HomeSenior Citizen Center
St Matthews Care Home in Redbourn is a modern, purpose-built care home situated close to the picturesque common in the small village of Redbourn in Hertfordshire. The home is just a short drive away from Harpenden and the historic City of St Albans.
Residents have a choice of single en-suite rooms, a large number of which also have shower facilities too. Our home has a selection of comfortable lounges and dining areas planned across our two floors and residents can relax in the beautiful gardens, including a log cabin and greenhouse.
We offers the following types of care for residents: long-term residential care, specialist dementia care, as well as respite & convalescence care.
Location
St Matthews Care Home in Redbourn
St. Matthews Residential Care Home Chequer Lane, Saint Albans, Herts
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.