Nursing HomeAssisted Living FacilitySenior Citizen Center
Oakview Lodge Care and Nursing Home in Welwyn Garden City provides dedicated nursing, residential and short-term respite care. Our compassionate and highly trained staff team provides person-centred care and support in a luxury setting. Oakview Lodge has sixty-two bedrooms and is fully equipped to provide safe care and support. Our modern care home features a pub, hair salon, cafe and exercise room. Residents benefit from a range of daily activities of their choice, from games, gentle exercise, crafts and gardening there is always plenty to keep people active and engaged. Friends and family can enjoy visiting their loved ones in Hattie's tea room where a range of fresh cakes and bakes are on offer every day. Get in touch to find out more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.