We are an independent funeral service with offices in Ledbury and Bromyard, Herefordshire.
We pride ourselves in offering a compassionate, dignified and professional service.
After a death everything can seem overwhelming and difficult to comprehend. As your chosen Funeral Director we will take complete responsibility for all the details involved in planning and delivering a funeral service that reflects the unique life of your loved one.
We are here to support and guide you; before, during and after the funeral, offering a comprehensive range of services.
We take time to listen to your needs, give you the utmost support and guidance and advise you on the choices available, to help you through what can be an uncertain time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.