Holmer Court is an award-winning care home in Hereford, Herefordshire, offering high-quality dementia, residential and respite care for older people. We are known for our dedicated team, warm and homely atmosphere, and personalised approach to care. The home accommodates up to 33 men and women over 65, offering both long-term and short-term stays. Set within a charming 17th-century Farmhouse, Holmer Court features spacious bedrooms, cosy communal areas, and beautiful gardens—providing a peaceful and supportive environment where residents can feel truly at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.