Situated in the heart of Hereford, Hampton Grange Nursing Home offers full-time convalescent, residential and palliative care to residents with dementia or a dementia related illness, or to those residents who require general nursing care.
Hampton Grange is a grand, fully refurbished Victorian country house designed and built in a Tudor style with a friendly and welcoming atmosphere set within stunning, leafy grounds close to the centre of the bustling cathedral city of Hereford. Whilst the interior has undergone a redesign to provide state of the art safety features, many of the original features have been preserved in the communal areas, including the grand staircase in the entrance hall.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.