Brendoncare Otterbourne Hill is a care home that supports individuals and couples facing the challenges of living day-to-day in later life, offering reassurance, support and flexibility.
The spacious site between Chandler's Ford and Winchester offers three interconnected services:
Otterbourne Court: a care home in Hampshire providing personalised nursing and dementia care, as well as respite support.
Otterbourne Mews: dementia-friendly apartments built to a high standard for couples or individuals living with dementia.
Otterbourne Club: a community hub where residents and local people can enjoy a range of facilities, activities and social opportunities.
Location
Brendoncare Otterbourne Hill
Otterbourne Mews Otterbourne Hill, Allbrook, Hants
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.