Purbrook Day Nursery and Preschool, part of The Nursery Family, is a charming, friendly and homely place with a long serving team of childcare practitioners and professionals. The depth of experience in our team reflects on how content and happy the children are.
Our ethos is very child lead, therefore emphasis is put on the children to ‘have a go’, building confidence and independence. Our team of key people ensures each child has a unique learning journey with us, focusing and extending familiar experiences and current interests and building learning opportunities around them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.