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Business Details
About
Assisted Living Facility
The Laurels, part of Dolphin Homes Limited, opened in November 2007 and provides specialist residential support for seven adults aged 18–65 with learning and physical disabilities. The home is situated in a residential area of Hedge End and is fully adapted to support wheelchair users and people with mobility needs, with a lift providing access to first-floor bedrooms. All rooms are single occupancy with ensuite facilities, and a large private garden offers accessible outdoor space.
Location
Dolphin Homes - The Laurels
1 Lower St Helens Rd, hedge end southampton, HAM
SO30 0NA, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.