Oak View care home specialises in dementia care for the elderly. At Oak View we recruit only the most caring and highly qualified staff to ensure the highest caring standards in the industry, being described as an outstanding level of care practice. We also lead the industry with technology and facilities, from virtual reality public transport and equipment (proven to aid in dementia care), to our 5* facilities and hotel standard caring environment. For the best care and facilities for those suffering with dementia, Oak View offers a safe caring home second to none.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.