Retirement CommunityAssisted Living FacilityNursing HomeSenior Citizen Center
Gorseway Manor Residential Care Home is at the heart of Gorseway Park’s residential community, set in four acres of beautiful parkland on Hayling Island in Hampshire.
Gorseway Park is a retirement village that gives options for healthy retirement living, comprising independent leasehold apartments, the traditional Manor Care Home and the purpose built Gorseway Nursing Home all on the same site.
Re-opened in May 2019 after a £1.3m refurbishment, it has been brought up to the high standards expected of all Agincare care and nursing homes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.