Belmont Castle is a well-established care home set in three acres of beautiful gardens in Bedhampton (near Havant), with panoramic views across the Solent and the Downs in Hampshire. Our services include dementia care, short-term respite support and longer-term residential stays for the elderly.
At Belmont Castle Care Home, we pride ourselves on offering a highly professional care service for the elderly in a homely atmosphere.
The care home is our centre of excellence for dementia care and temporary convalescent care and staff loyalty is exceptionally high.
Come and talk to one of our team to discuss your care needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.