The Clarence Unit in Gosport, Hampshire, is a specially designed temporary care home for people who are ready to leave Queen Alexandra Hospital, Portsmouth, but aren't quite ready to go home.
The Unit is run by Hampshire County Council, providing short term stays for anyone needing extra help to get back on their feet.
Our team of friendly, specialist staff, led by highly experienced registered manager, Stacey Brakewell, will assess and support you and regain your confidence and strength, re-learn skills of find new ways of doing everyday actives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.