Hunters Lodge is a warm and welcoming care home in Fareham, specialising in dementia care and offering a comfortable, supportive environment where residents can enjoy the right balance of safety, privacy and companionship.
We provide residential care and dementia residential care for up to 44 residents, with respite and day care options too. All alongside a well-maintained environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.