Assisted Living FacilityNursing HomeSenior Citizen Center
Alston House is a care home in Eastleigh providing residential, nursing, dementia and respite care for older people. With experienced nurses and carers available day and night, our team takes the time to understand each person's routines, preferences and individual needs. Through Hamberley's award-winning Homemaker approach, residents benefit from consistent, relationship-led care in a warm and welcoming environment. Whether staying for short-term respite, recovery after a hospital stay or longer-term care, residents enjoy personalised support, comfortable surroundings and opportunities to stay active, engaged and connected to daily life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.