Certified by Macmillan Benefits Service - Basingstroke, Hampshire • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
The Hampshire Macmillan Citizens Advice Service gives free, impartial and confidential advice on a variety of issues, including benefits, housing, employment and debt. This Service provision has changed, please get in touch via telephone below if you are in need of some support. The service is for anyone with cancer who is being treated in or living in Hampshire, including Portsmouth,Southampton and Isle of Wight, their relatives, friends and carers.
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Certified by Macmillan Benefits Service - Basingstroke, Hampshire • Jun 21, 2026
Macmillan Benefits Service - Basingstroke, Hampshire
Hampshire is an umbrella organisation, Basingstoke, HAM
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service - Basingstroke, Hampshire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What support does Macmillan Benefits Service offer for people affected by cancer in Basingstoke?
Macmillan Benefits Service provides free cancer support including advice on cancer, work, money, life, and a listening service through the Macmillan Support Line.
How can I contact Macmillan Cancer Support if I have cancer-related questions?
You can call the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm, for free support from cancer experts.
Are calls to the Macmillan Support Line free?
Calls to the Macmillan Support Line on 0800 808 0000 are free from UK landlines and mobile phones. Calls from outside the UK or business accounts may incur charges.
Does Macmillan Cancer Support provide information in different languages and formats?
Yes, Macmillan offers cancer information in different languages including British Sign Language (BSL) to support diverse needs.
Where is the Macmillan Benefits Service located in Basingstoke?
It is located at Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke RG24 9NA, United Kingdom.
What are the opening hours of the Macmillan Support Line?
The Macmillan Support Line is open 7 days a week, from 8 am to 8 pm.
What nearby medical facilities can be found close to Macmillan Benefits Service?
Nearby medical facilities include Hampshire Hospitals NHS Foundation Trust, Basingstoke and North Hampshire Hospital, Basingstoke Fracture Clinic, and the Emergency Department, providing comprehensive healthcare services.
Are there convenient places to grab a coffee near Macmillan Benefits Service?
Yes, there is a Costa Coffee and Blue Cafe Bar nearby where visitors can enjoy coffee and snacks before or after their visit.
Is there a grocery store close to the Macmillan Benefits Service?
Yes, Costcutter, a convenience and grocery store, is nearby for any shopping needs during your visit.
How can I find additional cancer support resources online?
You can visit the Macmillan Online Community at https://community.macmillan.org.uk/ to connect with others affected by cancer and access more support.
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