The purpose-built residential care home located within easy distance of Aldershot amenities including the Wellington Shopping Centre, supermarkets, theatre, cinema, library, hotels, public house, restaurants, cafes, pharmacy, train station, health centre and public parks.
Harlow Hall care home offers residential, dementia and respite care, our experienced care team ensure our residents are not only safe and well cared for but happy and content as well. As with all our homes, Harlow Hall provides a full programme of activities, entertainment and outings to cater for everyone’s taste.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.