Age UK Mid Mersey is an independent charity that provides services and support to people aged 50+ in Halton, St. Helens, Warrington & Knowsley.
We provide a 'Living Well' service based around four key themes: Health and Wellness, Social Inclusion, Independence and Staying Connected. To find out more, please visit our website.
Our Runcorn office is open 9:30am-12:30pm on Monday for drop ins.
We are open 9am-5pm Monday - Friday for pre-booked appointments and enquiry phone calls.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.