This profile is uncertified and using publicly sourced data
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Business Details
About
Adult Day Care
The Secret Garden Hub offers flexible, personalised day care for people in the local Cheltenham community. We offer expertise in caring for those living with Dementia, Parkinson's, strokes and other conditions.
We are passionate about quality of life for our guests, companionship, independence and giving respite and support to carers. The bright modern pods surrounded by a private courtyard gives a fantastic setting for our guests to enjoy their day.
Our hub is ‘family-sized’ which creates a calm and tranquil atmosphere, so guests quickly recognise faces and feel familiar in the environment. Our commitment to flexible care means people can visit for one hour or the whole day.
Location
The Secret Garden Adult Day Care | Faithfull House
Acton House Suffolk Square, The Park, GLS
GL50 2DT, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.