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Business Details
About
Assisted Living Facility
Bay Tree Court Care Centre is located in Prestbury, Cheltenham and comprises Bay Tree Court Independent Living and Bay Tree Court Care Home. The Centre is situated a short walk from the shops on Prestbury High Street. Bay Tree Court Care Home provides residential care for people who need support with personal care. We also look after people who live with mild forms of dementia. In both cases, we can provide short (respite) and long term care. Our Independent Living apartments and bungalows provide a step up from traditional retirement schemes by offering a range of services for people seeking to maintain their independent lifestyle with the added security of a registered care home alongside.
Location
Bay Tree Court Care Home | Cheltenham
High Street, Prestbury, GLS
GL52 3AU, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.