The Grange Village is a rural community, situated in the Forest of Dean, Gloucestershire, close to Newnham Village.
The Grange Village is home to adults with learning disabilities and other support needs, and they live within our eight houses. We’re proud to host lots of events within our community, from common lunches, village gatherings, and film nights to cultural celebrations.
Our community boasts a plentiful garden at the centre with houses and workshops surrounding it. Everything is accessible and within easy reach, and we strongly emphasise living as a community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.