Nestled in the town of Coleford lies The Coombs offering residential, nursing and respite care to 36 residents. Originally built in 1856 as a private residence, the home was renovated 100 years later and transformed into a care home.
The Coombs is situated close to Coleford town centre in the beautiful Forest of Dean. Whether you wish to unwind in the large lounge in the main house, or in one of the smaller lodge sitting rooms, there is a varied selection of activities and social events from which to choose.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.