Situated close to the historic centre of Gloucester, Redlands Acre is a large Victorian house that has been sensitively converted to provide you with a beautiful home retaining many fine original features.
Enter through the lovely porchway entrance and the first thing that strikes you about the home is the friendly, family atmosphere. We strive to ensure all of our residents feel part of a warm and loving community. Our staff are totally dedicated to making everyone at Redlands Acre feel truly ‘at home’.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.