The Cedars supports adults with learning disabilities and mental illnesses. We aim to provide a safe and homely environment, where everyone can make their own choices about the support they receive. We do everything we can to improve the health and wellbeing of the individuals we support. The team at The Cedars is focused on building positive outcomes for everyone. We have a dedicated staff team who provide first-class 24 hour support for everyone; enabling individuals to make their own choices and set about achieving their goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.