Located just a short drive from the small town of Lydney in the Forest of Dean in Gloucestershire is Rodley House, a charming and quaint home offering compassionate and Nursing, Respite and Residential care to 42 residents.
Rodley House has a warm, welcoming and homely atmosphere running throughout. Each of the bedrooms has been tastefully decorated with opportunities for residents to bring in belongings to help make the room their own.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.