Located on the outskirts of Cheltenham and a short drive from neighbouring Gloucester and its majestic cathedral, Middleton House offers 49 one and two bedroom apartments for rent or shared ownership.
Middleton House has been designed and built with safety in mind. Secure door entry system, intercom alarms and staff on site 24 hours a day give peace of mind.
Location
Middleton House Retirement Community - Sanctuary Supported Living
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.