Nursing HomeMental Health ServiceRehabilitation Center
Located on the outskirts of Glasgow, Riddrie House is a purpose-built care home with nursing service, offering accommodation and personal care for 32 men and women with enduring mental illness. Residents benefit from support with personal and daily living skills, as well as other needs in a community setting where they can reach their potential and achieve positive outcomes. Residents are encouraged to utilise community facilities and to participate in local groups where applicable. In-house, the rehabilitation facilities give residents opportunities to improve or maintain activities of daily living such as shopping, budgeting and cooking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.