Baillieston Care Home, located on the outskirts of Glasgow is dedicated to providing exceptional care and support.
Our highly skilled team is passionate about enhancing the quality of life for every resident. We deliver expert nursing care for individuals with complex medical needs and specialised dementia care, tailored to the unique challenges of those living with dementia, who may also have other long-term medical conditions.
In addition, we offer compassionate respite care, providing families and caregivers with a much-needed break, knowing their loved ones are in safe, capable hands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.