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English Oak Care Homes

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About

Senior Citizen Centre
We are a family run company, dedicated to leading the industry with compassionate, person - centred care. English Oak Care Homes provides welcoming environments designed to feel like home with a 5 star hotel feel. We offer dementia, residential, respite and Palliative care with dedicated, experienced teams. Our family values are at the heart of everything we do, ensuring exceptional care and genuine relationships everyday. At EO we live by ' you shouldn't put a family member or friend you wouldn't be 100% happy staying yourself' which is why we offer the highest possible care home standards.

Location

English Oak Care Homes
cams hall estate portchester rd, Portchester, Fareham
PO16 8UP, United Kingdom

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.