Welcome to Airthrey Care Home, a trusted provider of compassionate elderly care situated in the peaceful, historic village of Airth. We specialise in delivering high-quality Nursing Care, Residential Care, and dedicated Dementia Support in a safe, warm, and friendly environment.
Our experienced team of nurses and carers is committed to person-centred care, ensuring every resident is treated with dignity and respect. We offer 24-hour professional support, tailored care plans, and a vibrant social activities programme designed to promote physical and mental wellbeing.
Set within beautiful surroundings, Airthrey Care Home provides a true "home-from-home" atmosphere with comfortable accommodation and nutritious home-cooked meals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.