This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team work hard to provide respite and permanent residential, nursing and dementia care for older people. They also offer compassionate end of life care.
The home has been designed with residents in mind. There are a range of premium facilities including a café, cinema room and hair salon, helping residents to continue to live a fulfilling life in a safe and happy environment.
There is always something to do at Heather View. The team get to know every resident, learning about each individual’s hobbies and interests, and they create care and lifestyle plans tailored to their needs.
Location
Heather View Care Home - Care UK
Heather View Beacon Road, Whitehill, ESX
TN6 1AS, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.