Whitecliff Nursing Home is a family-run nursing home in St Leonards-on-Sea, providing exceptional 24-hour nursing and residential care. Part of Coast Care Group, we support adults of all ages, specialising in care for over-65s and individuals with learning and physical disabilities, including dementia and acute brain injury care.
Our skilled nursing team delivers quality care focused on dignity, independence, and enhancing life. We create tailored care plans to meet physical and emotional needs, alongside respite and day care services. Residents enjoy a full activities programme with daily outings and workshops.
Located close to the seafront, we serve St Leonards, Hastings, Bexhill, Battle, and Eastbourne. Contact us to arrange a visit.
Location
Whitecliff Care Home, St Leonards | Coast Care Group
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.